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Speedy Merchant Account FAQ
What is a merchant account, and do I need one?
A merchant account
enables you to accept credit cards through a financial institution directly from your clients. You require a merchant account in order to collect credit card payments using your own business name, and having the money deposited directly into your business checking account.

Can you help businesses with less than perfect credit?
A flawless credit history is not mandatory to be approved for a merchant account. At Speedy, we understand the challenges business owners face, especially during times of economic instability. Our representatives will work with your business, regardless of its credit history, to ensure we find the best possible solution for credit card processing.

What is the application process?
Simply complete the online application and one of our representatives will contact you within 24 hours to review and complete your application.
What do I need in order to obtain a merchant account?
Merchant accounts are available for all business types, but cannot be obtained for personal use. To open a U.S. merchant account, you will need a Social Security Number or Federal Tax Identification Number, a U.S. based checking account and a U.S. address. If you do not meet these three requirements, you may apply for an international merchant account.
How long will it take to get my account approved and setup?
Merchant account applications are typically approved and setup within 24 – 72 hours from the time you complete all the necessary paperwork. The setup time depends greatly on the size of the company and the anticipated number of transactions.
How do I receive my money?
Funds processed through your merchant account will be deposited directly into the business checking account of your choice. This generally is deposited the next day.
Which credit cards can I accept?
You can accept all major credit cards including, but not limited to Visa, Mastercard, American Express, and Discover.
Even though my transactions are processed in U.S. dollars, can I accept international credit cards?
Any credit card that you can accept in the U.S., you will be able to accept its foreign equivalent. The ability to process credit cards is not based on the country of issue, but the credit issuer (example: Visa, Mastercard, American Express, Discover).
What are the varieties of credit card processing solutions?
There is a wide range of solutions available to meet your credit card processing needs. For example, there are terminals for retailers and real-time processing for web sites. Each solution has its advantages and disadvantages depending on the type of business employing them.
What is a chargeback?
A chargeback occurs when a customer disputes a charge on their statement by contacting their issuing bank. Specifically, it is the reversal of a prior outbound transfer of funds from a consumer's bank account or line of credit.
What kind of equipment do I need to process credit cards?
For retail businesses conducting a significant amount of face-to-face transactions, a POS (Point of Sale) terminal will best meet your needs. This enables you to swipe the card and get signed customer receipts, delivering a better discount rate.
For internet-based businesses where customers are able to pay for goods online, a Payment Gateway with real-time processing is recommended. This ensures a secure environment 24 hours a day, 365 days a year.
What is a Payment Gateway?
A Payment Gateway enables businesses to perform real-time credit card authorizations from a web site over the Internet.
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Speedy Merchant Account is an Agent of Electronic Commerce International
Electronic Commerce International is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.

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